Your Customers Portal
Empower Your Customers. Improve Efficiency
Allow your customers to take control of their warehouse operations with Optima’s WMS Self-Service feature. This innovative solution provides a user-friendly web portal for your customers to manage orders, saving you time and resources.
Key Features
Allow your customers to make changes to an order or receipt themselves. Optima’s Self-Service feature allows for editing within a specified timeframe, ensuring flexibility and control.
Give your customers designated access, anywhere from any internet-connected device, let them enjoy the flexibility of managing their orders on the go, from the office or on the warehouse floor.
This efficient feature allows your customers to save time by uploading entire product lists for orders. Ideal for managing large or recurring orders.
Save frequently used delivery addresses for faster order dispatch and reduce manual data entry to minimise errors.
Our dedicated team provides comprehensive training to ensure you get the most out of our Self-Service system.
Happy Customers, Healthy Business
Our goal with this feature is to reduce the time your team spends on the phone and manually adding orders into the WMS. We give your business the power to focus resources on more important areas. Our expert in-house training team will help you understand the system's capabilities so you can help your customers adopt this latest innovation and make their lives easier.
Effortless Goods In and Out.
Receipt Management:
Simplify receiving goods for your customers with our intuitive interface. Easily record incoming inventory, ensuring accurate stock levels and streamlined tracking.
Order Dispatch:
Process outgoing orders quickly and efficiently. Generate dispatch notes and manage the delivery process directly through the portal.
Seamless Integrations
Optima WMS can be shaped to your exact requirements. Every system we build can utilise integrations such as:
Barcode Scanning:
Speed up processes, streamline your operation, and minimise errors ensuring data integrity
About Barcode Scanning
Online Marketplace Integration:
Connect seamlessly with popular online marketplaces like Amazon and Shopify to automatically import and manage orders.
Courier Integration:
Use Optima CMS to integrate with your preferred couriers for efficient shipping processes and automation. This add-on offers market-leading value and allows you to use courier rules to automatically select the most appropriate courier for each order.
Invoicing:
Set up charges and tiered pricing systems based on order volume, shipping types, labels, and more. These are then pulled into automatically generated invoices for accurate cost recovery.
Embrace the Future
Enhance your customer relationship with Optima’s Self-Service warehouse management solution. Schedule a call with us to learn more about this innovative feature and how it can benefit your business and impress your customers.
