A1 Warehousing

''Connor Williams''  

Implementing a new Warehouse Management System (WMS) was crucial for us at A1 Warehousing. We faced significant frustrations with our previous supplier, as the couldn't keep up with the necessary functionality or make quick adjustments to meet our diverse client needs.

When we chose Optima WMS, we were not just looking for improved functionality, we needed a partner that could integrate seamlessly into our existing processes and provide a user-friendly web portal for our clients. Optima delivered on all fronts.

The sales and project implementation process was exceptionally smooth. The team was helpful, accommodating and friendly, ensuring we understood the system without any patronising. Their expertise made a complex transition much easier.

Since adopting Optima WMS, we've seen remarkable improvements. The ease of importing information and integration has significantly reduced costs and the time spent on manual data entry. The client web portal has been a game changer, eliminating the need for constant stock checks and streamlining our operations.

One of the standout benefits of working with Optima is their flexibility. It's something I hadn't experienced with previous providers, and it has made a real difference in our operations.

The transition from our old supplier to Optima was challenging, but the sales and tech teams stepped up, allowing us to set everything up much quicker than expected. Their support has been fantastic from day one and continues to be a valuable assist to our operations.

For any potential customers considering Optima, I highly recommend them. The ongoing support and commitment to customer satisfaction are unparalleled.