Brand Engineering Ltd

''Maral Ceulen''

We needed a Warehouse Management System (WMS) to bring structure to our warehouse and streamline manual processes. Optima provided the perfect solution by automating workflows and enhancing our overall warehouse efficiency.

One standout factor with Optima is their exceptional customer service, available both by phone and email, and their willingness to implement customer requests. The professionalism shown by the sales and implementation team made the onboarding process seamless, and we are completely satisfied with the support we received.

Optima's WMS features, such as detailed reporting, tracking of product history, and the ability to assign prices to inbound and outbound orders, have been incredibly valuable. The spreadsheet functionality is also user-friendly, which has made working with the system comfortable and efficient. Flexibility and outstanding customer service are the biggest benefits of working with Optima.

Since going live, the Optima support team has been quick to resolve any issues we've encountered, from scanner malfunctions to customer requests. Every support ticket has been handled promptly and successfully, which we greatly appreciate.

For any business looking to achieve their warehouse goals, I highly recommend Optima WMS as a reliable and effective solution.